FAQ: CELTIC FAERIES - Deluxe Edition Book by Jean-Baptiste MONGE
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

At the end of the campaign: We have to wait for the prefaces to be written, your names to add on the credit page, to finish the layout of the book and to check the tiny last details. We shall send under the press in July.

Printing: I am working with a trusted print & manufacturing vendors, and have successfully completed many projects with them. This is a physical process that can be affected by many environmental and political events - these may affect our ability to have a timely fulfillment, but we will communicate any delays as soon as we know of them. It takes time and of course we have to check the steps to avoid mistakes or disasters like missing pages, color flaws, cut pages etc.

When we will have the books in hands, We may experience a small delay in the rewards that include dedications in the books and original sketches, but as soon as we get the books, Jean-Baptiste will work hard to get you your rewards as quickly as possible!

As you know, Jean-Baptiste is the only one who produces Jean-Baptiste’s art, so be patient and feel free to send an email anytime to see how things are going on!

Currency: Warning! it is set in Canadian Dollars (CAD), unless your country’s currency appears beside the amounts; be sure to check the conversion rate to avoid surprises.

Shipping Policy: We are working with someone on the Canada territory to guarantee shipping to all the destinations and to save you a few bucks, we will work with a fulfillment company.

Anyone who pledges for an original color painting ($1500 or more) will have a FREE SHIPPING.

All the other pledges will be sent by the fulfillment company, which mean by road / sea / air. There is no insurance and no tracking number; it is at your own risk (loss, damage, etc.). The fulfillment company is very trustworthy and have the habit to handle Kickstarter projects, so don’t worry, they know their thing!

If you accept a tracking number, don’t hesitate to contact us, we will look for the best price and safe service for you. But you need to know that it can be very expensive. If you agree, you will have to edit your pledge at the end, or to send the balance on our PayPal account.

Beware of duty tax! Every country has its own rules for books, and you may have to pay taxes.

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: December 2016

At the end of the campaign: We have to wait for the prefaces to be written, your names to add on the credit page, to finish the layout of the book and to check the tiny last details. We shall send under the press in July. Printing: I am working with a trusted print & manufacturing vendors, and have successfully completed many projects with them. This is a physical process that can be affected by many environmental and political events - these may affect our ability to have a timely fulfillment, but we will communicate any delays as soon as we know of them. It takes time and of course we have to check the steps to avoid mistakes or disasters like missing pages, color flaws, cut pages etc. When we will have the books in hands, We may experience a small delay in the rewards that include dedications in the books and original sketches, but as soon as we get the books, Jean-Baptiste will work hard to get you your rewards as quickly as possible! As you know, Jean-Baptiste is the only one who produces Jean-Baptiste's art, so be patient and feel free to send an email anytime to see how things are going on! Currency: Warning! it is set in Canadian Dollars (CAD), unless your country’s currency appears beside the amounts; be sure to check the conversion rate to avoid surprises. Shipping Policy: We are working with someone on the Canada territory to guarantee shipping to all the destinations and to save you a few bucks, we will work with a fulfillment company. Anyone who pledges for an original color painting ($1500 or more) will have a FREE SHIPPING. All the other pledges will be sent by the fulfillment company, which mean by road / sea / air. There is no insurance and no tracking number; it is at your own risk (loss, damage, etc.). The fulfillment company is very trustworthy and have the habit to handle Kickstarter projects, so don't worry, they know their thing! If you accept a tracking number, don't hesitate to contact us, we will look for the best price and safe service for you. But you need to know that it can be very expensive. If you agree, you will have to edit your pledge at the end, or to send the balance on our PayPal account. Beware of duty tax! Every country has its own rules for books, and you may have to pay taxes.

Last Updated At: 06/14/16 | See Kickstarter Update
BackerKit FAQ

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BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

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When will my order be shipped, charged or locked?

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As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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